Is it important to understand each other in order to perform well?

This work presents an empirical study conducted at StriC, Uppsala. The purpose was to investigate the relation between performance and degree of agreement for military personnel in different roles. During one exercise week seven scenarios were performed by staffs in a Control and Reporting Center. The staffs perform similar tasks on a regular basis as part of their ordinary work. However, the scenarios that were used included critical incidents that rarely occur at a regular workday. The purpose with the scenario was to practice these critical incidents. The unit was divided into two separate sub-units, i.e., Stri and Lbev. These sub-units were studied in particular. Background data, semi-dynamic data and questionnaires were used to describe the relation between performance and degree of agreement. Observer questionnaires were used to collect performance measures for the two units that were studied. The results indicate that the scenarios were relevant and the instrument was not interfering in any sense and that their work experiences were sufficiently good. The degree of agreement and in particular the degree of agreement concerning critical incidents was related to performance. Degree of agreement concerning non-critical incidents was not related to performance. Furthermore, the absolute rating values that each individual gave was not related to performance. Finally, the report presents five interesting conclusions from three different perspectives, e.g., a pedagogical, methodological and a scientifical perspective.