The intranet of The Swedish Armed Forces: Access, usage and attitudes


  • Jonas Hermelin
  • Annie Pilemalm

Publish date: 2011-12-19

Report number: FOI-R--3312--SE

Pages: 42

Written in: Swedish


  • Questionnaire
  • survey
  • emil
  • intranet
  • attitudes
  • communication


The ambitions with the Swedish Armed Forces intranet have been to support work, facilitate communication and increase the feeling of engagement within the organization. Due to missing data, the extent to which these ambitions have been reached, has not been clear. This report and work has the ambition to find answers to these questions. This report is based on a questionnaire sent to 600 randomly selected employees within The Swedish Armed Forces. The purposes of the questionnaire were to identify the employees' access to the intranet emil, how often and for what purpose they used it, and which attitudes the employees expressed regarding the intranet. The questionnaire was answered and returned by 150 respondents. The results show that the respondents generally have good access, which though varies depending on type of employment. At least once a week a majority both uses emil as well as reads the starting page. The most frequently used feature is to read news and announcements about the organization. This is a reflection of the fact that a majority regards the intranet as an important communication channel for information and news. Just over half of the respondents agree with the statement that the intranet is updated, and roughly the same amount feels that its structure is logical. At the same time almost half of the respondents feel that unreasonably long time is required to find the needed information.